How to build a referrals featureWorking notes on building good viral loops in a digital productApr 12Apr 12
What makes remote design work?First published in 2020 at Obvious, with support from the wonderful design and comms teams.Oct 26, 2023Oct 26, 2023
The role of a COOA COO knows how everything — every function in a company — strategically, operationally and tactically works together to deliver its…Mar 25, 2023Mar 25, 2023
Digital product businessesFor a business to make sense, it must, in the long run make more money than spend. That is, the Total Lifetime Value [TLV] of a customer…Aug 31, 2022Aug 31, 2022
Mangalyaan & the Indian Space program 🚀I’ve recently been on a spree of watching patriotic Akshay Kumar movies: Gold, Airlift, Bell Bottom. And remember watching from this niche…Oct 3, 20212Oct 3, 20212
All super app roads lead to financial servicesSuper apps have a humble beginning with a core offering:Jul 3, 2021Jul 3, 2021
Calibrating cooperationIt is incredible that so many of us can anticipate, tell stories and cooperate enduringly over millennia, or fleetingly for mere days. To…Oct 2, 2019Oct 2, 2019